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KnowBox functionality

The best of Product Information Management is in our solution


Management of product information

KnowBox manages and stores all product related information in a uniform way whatever its nature: text, numbers, documents etc.
The system can be customised and you can choose exactly the information that you need, you are not limited by the quantity or nature of the data.

KnowBox is a centralised repository, providing you with a source of information, which is validated and up-to-date, which you can use to create your marketing materials, share internally and externally or communicate to your partners for their needs.

For each of your products, you can collect for example :

  • Reference
  • Descriptive text
  • Photos
  • Notices
  • Etc..

Benefits : For all your communication activities, you will always know where to find up-to-date and reliable product information.
Marketeers spend a significant amount of time searching for information and checking its validity- With KnowBox, this is greatly reduced, if not competely eliminated: marketeers can then concentrate on their real job of managing communications which is a strategic function for the company.

 

Product classification

Your products can be classified in one or more tree structures by family or sub group.  These classifications can follow normalised taxonomy such as UNSPSC, BMECAT, EClass or simply reflect the organisation of your product ranges as you present them to your customers.

Relationships and links between products can be created to manage marketing links such as up-selling and cross-selling.

Benefits : Enable the simultaneous existence of several classifications (for example: an administration and a marketing classification).  Improve the comprehension of your product ranges by your customers through a better organised presentation. Prepare extracts of your product range for themed miniweb sites, minibrochures etc.

 

Management of product information

KnowBox manages and stores all product related information in a uniform way whatever its nature: text, numbers, documents etc.
The system can be customised and you can choose exactly the information that you need, you are not limited by the quantity or nature of the data.

KnowBox is a centralised repository, providing you with a source of information, which is validated and up-to-date, which you can use to create your marketing materials, share internally and externally or communicate to your partners for their needs.

For each of your products, collect for example :

  • Reference
  • Descriptive text
  • Photos
  • Notices
  • Etc..


Benefits : For all your communication activities, you will always know where to find up-to-date and reliable product information.
One knows that marketeers spend significant time searching for information and checking its validity- With KnowBox, this time is greatly reduced, if not competely eliminated: marketeers can then concentrate on their real job of managing communications which is a strategic function for the company.

 

Personal desktop

Each KnowBox user is identified, and at every log on, the system brings up the user's personal workspace, with his own specific services accessible from the desktop such as :

  • Personal tasks
  • Saved searches
  • Personal selections



Within his workspace, the user can only access the product data sheets that are assigned to him and can only use the functionalities for which he has authorisation.

Benefits : the work of users is greatly simplified by the use of a workspace, which is customised to reflect the nature of their work and their corresponding access rights.  The adoption time for a new user is thus shorter and this is a great advantage if there is a frequent turnover in users and production times are short.

 

Product information use and repurposing

The content managed by KnowBox is intended for use in as many communication projects as possible, in order to obtain the maximum benefit from the centralisation of product information.

KnowBox can be the source of many types of marketing materials, for instance :

  • E-catalogues using the integrated web module,
  • Product catalogues
  • Pdf or printed product data sheets
  • The electronic market places of your partners
  • Etc.

Benefits : The updated product information within KnowBox is cost effective by its re-use in multiple marketing materials, and the return on investment increases proportionally with its use.
Companies can also decide to run more communication campaigns at a reduced cost, and with shorter lead times, eg:  minicatalogues, miniwebsites, etc..

 

User Management

KnowBox allows the management of users and their rights:
Restrictions can be placed on viewable contentas well as on the functionalities that can be accessed by a user;
This management of users allows the implementation of a simple and efficient workflow for the work processes around content such as :

  • Updating product data sheets (modification-validaton- publication)
  • Creating a new product (creation-enrichment-validation-publication)
  • Etc..


Benefits : a more reliable source of product information, and greater efficiency for the staff charged with maintaining the data.